Whether you require a metal heat treating company to braze carbon steel, stainless steel or any other treating procedure, it is always best that you do your homework and get a company that will give a quality service as well as offer topnotch customer service. Here are some factors you need to consider to help you in the process before you accept the services of a metallurgist.
Before accepting any services from any company, ensure that it is dedicated in dealing with the type of material that you desire to be treated. Although various metal go through the same type of processes, the manner in which it is done depends on the materials being processed. For example, the stainless steel treating process and the carbon steel treating process, significantly differ. Carbon steel treating is often done in the presence of oxygen while the stainless steel treating incorporates the use of atmospheres with no oxygen which are usually controlled and special furnace produce. Hence, before you sign a service contract, identify that a service provider specializes in handling the type of metal you require.
How quickly a facility will complete an order will depend on several factors, particular; the kind of equipment it uses, the expertise in performing the procedure in question and the rate of satisfactory work finished on the first attempt. The turnaround time for an order is influenced by the size of the facility, the kind of task being formed, however, the above element separate providers that give a fast turnaround time from the ones that don’t. Therefore ensures that the company that you want to work with have the right equipment and have staff with the proficiency needed to handle the material you need to have treated so that you can get the fastest turnaround time.
Moreover, you need to look at the supply chain management. It can decrease the turnaround the time accelerating the order and delivery process. A metal heat treating company providing supply chain management will get the necessary parts, complete the task and have the finished item delivered to the client.
Another thing is location, where the heat treating vendor is situated is important for logistics as well as cost of transport of shipping ease of access for induction service etc. So when looking for a company that will offer efficiency, choose one that is a convenient location near main roads and highways.
Also, it is always a good idea to check the background of the company and ask for word of mouth recommendations, they are essential testaments to the quality and reputation of company. Make sure that you also get online reviews of the company from past clients and ask the company to give you some recommendations for their work. Doing this will give you a much better idea of what you are to expect regarding service quality.